EVENT RECORD
Reset creditreportedactiveRequires redemption

Banked reset credit for Codex users whose banked resets failed to fully apply, until Oct 9.

A credit available for later use, not an automatic counter clear.

Exact effect time unavailable. The date below is when this change was announced, not proof that every account changed at that moment.

What happened

Banked reset credit for Codex users whose banked resets failed to fully apply, until Oct 9.

Provider / product
OpenAI / Codex
Plans
All applicable plans
Announced
Effective
Exact time not established
Audience
affected users · Users who redeemed a banked reset in the affected window
Model or pool
Not specified
Expires
Provider-stated reason
Banked-reset redemption bug

Primary evidence and context

Follow the original posts or documentation. Announcement posts and completion evidence can say different things; check each source's claim.

Research notes

Banked reset credit (not an automatic clear), plus an apology email, for users whose banked resets did not fully apply that morning.

Discovery credits

These feeds helped us find the event. The original provider sources above are the evidence used for this record.

Correction log

  • Sep 22, 2026, 22:17 UTCconfidence: confirmed -> reported · Banked grant: 'Everyone who used one ... is getting another one and an email' (progressive); nothing confirms the re-grant landed. | Policy (claude): a first-party announcement of an imminent reset, unretracted after 48h, is treated as completed with confidence 'reported'; only confirms_completion evidence makes it 'confirmed'.